<?xml version="1.0" encoding="UTF-8" ?>
<modsCollection xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" xmlns:slims="http://slims.web.id" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd">
 <slims:resultInfo>
  <slims:modsResultNum>29</slims:modsResultNum>
  <slims:modsResultPage>1</slims:modsResultPage>
  <slims:modsResultShowed>30</slims:modsResultShowed>
 </slims:resultInfo>
 <mods version="3.3" ID="10689">
  <titleInfo>
   <title>The role of higher education service quality on student satisfaction to recommend a bachelor of business program :</title>
   <subTitle>a case study at XYZ campus</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Pratama, Muhammad Fikri Yudha</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2024</dateIssued>
   </place>
  </originInfo>
  <slims:image>M._Fikri_Yudha_Pratama_%282024%29.jpeg.jpeg</slims:image>
 </mods>
 <mods version="3.3" ID="10647">
  <titleInfo>
   <title>Image, Service quality, customer satisfaction as antecedents to loyalty, and performance in Private Hospitals  (Quantitative - scientific Research)</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Rahardja, Jessi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2024</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="10687">
  <titleInfo>
   <title>The effects of service quality and customers satisfaction to customer loyalty by using the fast track claim process (evidence at PT. Reinsurance XYZ, Year of 2021)</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Ramadan, Teguh Purwanto</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2023</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="10681">
  <titleInfo>
   <title>The impact of e-service quality on e-satisfaction and loyalty in BTN mobile :</title>
   <subTitle>in the evidence of BTN mobile banking users in Jabodetabek</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Easterina, Benedicta Samantha</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2024</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="10654">
  <titleInfo>
   <title>The effect pf service quality and perceived value, through customer satisfaction, on customer loyalty as seen in the evidence of Warteg new Bahari in Jakarta</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Novita, Zenda</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2024</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="10590">
  <titleInfo>
   <title>The effect of service quality towards customer satisfaction and its effect on customer loyalty of Coffee beans &amp; tea leaf in Jakarta case study of Coffee Bean &amp; Tea leaf in Pacific place</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Roverdi, Kinan Fata</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2023</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="10557">
  <titleInfo>
   <title>The relationship of service quality to customer satisfaction at Go-Ride transportation</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Hadi, Muhammad Fadil</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2023</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="10273">
  <titleInfo>
   <title>The impact of service quality on customer satisfaction:</title>
   <subTitle>the moderating role of integrated product portfolio benefit in post-merger acquisition of global food ingredient companies as suppliers in food beverage manufacturers in Indonesia</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Santoso, Mario</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2023</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="9852">
  <titleInfo>
   <title>The Influence of Service Quality on Customer Loyalty :</title>
   <subTitle>The Moderating Role of Service Innovation of PT.Pos Indonesia Perceived by College Students in Kelurahan Rawajati</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Basbeth, Firdaus</namePart>
   <role>
    <roleTerm type="text">Director</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Rismatio</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2020</dateIssued>
   </place>
  </originInfo>
  <slims:image>wa_rismatio.jpeg.jpeg</slims:image>
 </mods>
 <mods version="3.3" ID="9290">
  <titleInfo>
   <title>The Mediating Role Of Satisfaction In The Relationship Between Service Quality and Loyalty Case Study In PT Asuransi XYZ Indonesia</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Nurismartian, Roby</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2019</dateIssued>
   </place>
  </originInfo>
  <slims:image>e2ba36fd-d889-4dcd-808a-e9b5d0223b4d.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="9284">
  <titleInfo>
   <title>Indonesian Customer’s Patronage Intention Toward Ecommerce in Jabodetabek</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Ismael, Faruqi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta Selatan</placeTerm>
    <publisher>Sekolah Tinggi Manajemen IPMI</publisher>
    <dateIssued>2019</dateIssued>
   </place>
  </originInfo>
  <slims:image>WhatsApp_Image_2020-01-22_at_14.33.22.jpeg.jpeg</slims:image>
 </mods>
 <mods version="3.3" ID="9154">
  <titleInfo>
   <title>Analysis Impact of Service Quality Level To Customer Satisfaction and Customer Trust at Paxi Plush Barbershop</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Marsa, Arsyanda</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI International Business School</publisher>
    <dateIssued>2018</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>thesis.jpeg.jpeg</slims:image>
 </mods>
 <mods version="3.3" ID="5191">
  <titleInfo>
   <title>How to Positioning Graha Medika Hospital as ``Hospital of Choice``</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Mulia, Yennah</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Triasto, Roedhy S.</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Ananda, Makky</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI</publisher>
    <dateIssued>2002</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="9076">
  <titleInfo>
   <title>Analyzing The Correlation Between Service Quality and Customer Satisfaction on Building Brand Image :</title>
   <subTitle>A Study of Gawean.id As Job Portal Startup</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Abijasa, Sutan Borneo Jeremi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Suhaimi, Hasnul</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Pratama, Sasotya</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI International Business School</publisher>
    <dateIssued>2018</dateIssued>
   </place>
  </originInfo>
  <slims:digitals/>
  <slims:image>THESIS_NEW_FORMAT.jpeg.jpeg</slims:image>
 </mods>
 <mods version="3.3" ID="9026">
  <titleInfo>
   <title>Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality In E-Commerce Setting (Case:</title>
   <subTitle>Lazada)</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Prasetyo, Arief Wiratama</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI International Business School</publisher>
    <dateIssued>2018</dateIssued>
   </place>
  </originInfo>
  <slims:image>THESIS_S1-min.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="8402">
  <titleInfo>
   <title>Assement of Service Quality Case Study:</title>
   <subTitle>Loka Store Cibubur &amp; Flavour Bliss</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Utomo, Reza Panji</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Farisi, Ganesha Dian</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Inawel, Ilham</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Widhyastuti, Reny</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI International Business School</publisher>
    <dateIssued>2015</dateIssued>
   </place>
  </originInfo>
  <slims:image>gfp450.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="7836">
  <titleInfo>
   <title>Prentice Hall Operation Management Video Library - Topics in Operation Management</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Heizer, Jay</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Render, Barry</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">#N/A</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">New Jersey</placeTerm>
    <publisher>Prentice-Hall International</publisher>
    <dateIssued>2001</dateIssued>
   </place>
  </originInfo>
  <slims:image>%5CImages%5CMultimedia%5Coperation+management+%28video+accompanied%29.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="7224">
  <titleInfo>
   <title>Improving Service Quality Through On-Time Performance Analysis PT. Garuda Indonesia (PERSERO)</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Hastomo, Mohammad Yoga</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI Business School</publisher>
    <dateIssued>2010</dateIssued>
   </place>
  </originInfo>
  <slims:image>Capsel.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="7215">
  <titleInfo>
   <title>Service Quality Analysis and implementation to Improve Customer Satisfaction at PT Atrindo Asia Global</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Mahendra, Bagja</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI Business School</publisher>
    <dateIssued>2010</dateIssued>
   </place>
  </originInfo>
  <slims:image>Capsel.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="7065">
  <titleInfo>
   <title>Analysis of Unsatisfactory Service Level Performance at Gerai Esia PT. Bakrie Telecom, Tbk</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Paramitasari, Ratih Widia</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI Business School</publisher>
    <dateIssued>2009</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="7057">
  <titleInfo>
   <title>Brand Awareness Analysis of Pandu Logistics</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Jatiwaluyo, Catur</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Handojo, Daroe</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Siregar, Djultavip</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Chaerani, Elvi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Hartono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Ruben, Leon</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI Business School</publisher>
    <dateIssued>2009</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="6485">
  <titleInfo>
   <title>Quality service:</title>
   <subTitle>a case of American Express Bank</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Lestari, Budi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Marseno, Palgunadi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Sulistyono, Setiawan</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Wuryanto</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI</publisher>
    <dateIssued>1989</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="6472">
  <titleInfo>
   <title>American Expresss-Travel related services:</title>
   <subTitle>quality of service-a case of TRS</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Santoso, Agung</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Djuwadi, Handi Irawan</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Assin, Thor Sutan</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Budiman, Agustia</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Rusli, Willy Wijanto</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI</publisher>
    <dateIssued>1990</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="6460">
  <titleInfo>
   <title>Ways American Express travel related services can improve the quality the quality of its service to service establishments</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Handinarno, Chairul T.</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Tanaya, Hanny</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Siswanto, Hardi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Soehono, Suryantoro</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI</publisher>
    <dateIssued>1991</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="6252">
  <titleInfo>
   <title>Financial Sourcing:</title>
   <subTitle>A NGO`s Key Strategy to Deliver Quality Services: a case of world vision Indonesia</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Saptohadi, Trihadi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI</publisher>
    <dateIssued>1996</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="6137">
  <titleInfo>
   <title>Finding a better way of serving diners</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Wong, Agus Tjahjadi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Janto, Budi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>W. Goretti Bouphan Devi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Ngadiman, Linda</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Ludianto, Pudji</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Siregar, Tetty Herawati</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI Graduate School of Business</publisher>
    <dateIssued>2004</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="5830">
  <titleInfo>
   <title>Brand Building:</title>
   <subTitle>The Alternative Sustainability Solution for PT central Sari Finance</subTitle>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Endaryanto, Dwi</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Monalisa</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Moektijasih</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Zulfikar, Teuku</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Dharmasetiawan, Wisjnu</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Yetty, Veronica</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI</publisher>
    <dateIssued>2003</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="5496">
  <titleInfo>
   <title>Financial Strategy of Bank Niaga Facing Year 2001</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Sahanggamu, Agus Y.</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Dewanto, G.Daru P.</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Santoso, Joko</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Hendrawan, Serli</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="Personal Name" authority="">
   <namePart>Darmi, Sri Mega</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>IPMI</publisher>
    <dateIssued>1997</dateIssued>
   </place>
  </originInfo>
  <slims:image>GFP+Cover.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="953">
  <titleInfo>
   <title>Principles of services marketing</title>
  </titleInfo>
  <name type="Personal Name" authority="">
   <namePart>Palmer, Adrian</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">0077097483</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">London</placeTerm>
    <publisher>McGraw-Hill</publisher>
    <dateIssued>2001</dateIssued>
   </place>
  </originInfo>
  <slims:image>principles+of+service+.jpeg</slims:image>
 </mods>
</modsCollection>
