APA Style
Zeithaml, Valerie A., Bitner, Mary Jo., Gremler, Dwayne D., Mende, Martin. (2024).
Services marketing : integrating customer focus across the firm (ed. 8).
New York:
Mc Graw Hill.
Chicago Style
Zeithaml, Valerie A., Bitner, Mary Jo., Gremler, Dwayne D., Mende, Martin.
Services marketing : integrating customer focus across the firm.
ed. 8
New York:
Mc Graw Hill,
2024.
Text.
MLA Style
Zeithaml, Valerie A., Bitner, Mary Jo., Gremler, Dwayne D., Mende, Martin.
Services marketing : integrating customer focus across the firm.
ed. 8
New York:
Mc Graw Hill,
2024.
Text.
Turabian Style
Zeithaml, Valerie A., Bitner, Mary Jo., Gremler, Dwayne D., Mende, Martin.
Services marketing : integrating customer focus across the firm.
ed. 8
New York:
Mc Graw Hill,
2024.
Print.