APA Style

Easterina, Benedicta Samantha. (2024). The impact of e-service quality on e-satisfaction and loyalty in BTN mobile : in the evidence of BTN mobile banking users in Jabodetabek . Jakarta Selatan: Sekolah Tinggi Manajemen IPMI.

Chicago Style

Easterina, Benedicta Samantha. The impact of e-service quality on e-satisfaction and loyalty in BTN mobile : in the evidence of BTN mobile banking users in Jabodetabek. Jakarta Selatan: Sekolah Tinggi Manajemen IPMI, 2024. Text.

MLA Style

Easterina, Benedicta Samantha. The impact of e-service quality on e-satisfaction and loyalty in BTN mobile : in the evidence of BTN mobile banking users in Jabodetabek. Jakarta Selatan: Sekolah Tinggi Manajemen IPMI, 2024. Text.

Turabian Style

Easterina, Benedicta Samantha. The impact of e-service quality on e-satisfaction and loyalty in BTN mobile : in the evidence of BTN mobile banking users in Jabodetabek. Jakarta Selatan: Sekolah Tinggi Manajemen IPMI, 2024. Print.