APA Style
Bowen, David E., Schneider, Benjamin. (1995).
Winning the service game .
Boston:
Harvard Business School Press.
Chicago Style
Bowen, David E., Schneider, Benjamin.
Winning the service game.
Boston:
Harvard Business School Press,
1995.
Text.
MLA Style
Bowen, David E., Schneider, Benjamin.
Winning the service game.
Boston:
Harvard Business School Press,
1995.
Text.
Turabian Style
Bowen, David E., Schneider, Benjamin.
Winning the service game.
Boston:
Harvard Business School Press,
1995.
Print.