APA Style

Keen, Pater G.W., McDonald, Mark. (2000). The eprocess edge : creating customer value and business wealth in the internet era . Berkeley: Osborne McGraw-Hill.

Chicago Style

Keen, Pater G.W., McDonald, Mark. The eprocess edge : creating customer value and business wealth in the internet era. Berkeley: Osborne McGraw-Hill, 2000. Text.

MLA Style

Keen, Pater G.W., McDonald, Mark. The eprocess edge : creating customer value and business wealth in the internet era. Berkeley: Osborne McGraw-Hill, 2000. Text.

Turabian Style

Keen, Pater G.W., McDonald, Mark. The eprocess edge : creating customer value and business wealth in the internet era. Berkeley: Osborne McGraw-Hill, 2000. Print.