APA Style
Brown, Stanley A.. (1995).
What customers value most : how to achieve business transformation by focusing on processes that touch your customers, satisfied customers, increased revenue, improved profitability .
Ontario:
John Wiley & Sons.
Chicago Style
Brown, Stanley A..
What customers value most : how to achieve business transformation by focusing on processes that touch your customers, satisfied customers, increased revenue, improved profitability.
Ontario:
John Wiley & Sons,
1995.
Text.
MLA Style
Brown, Stanley A..
What customers value most : how to achieve business transformation by focusing on processes that touch your customers, satisfied customers, increased revenue, improved profitability.
Ontario:
John Wiley & Sons,
1995.
Text.
Turabian Style
Brown, Stanley A..
What customers value most : how to achieve business transformation by focusing on processes that touch your customers, satisfied customers, increased revenue, improved profitability.
Ontario:
John Wiley & Sons,
1995.
Print.