APA Style

Buttle, Francis, Maklan, Stan. (2015). Customer Relationship Management: Concepts and Technologies (3). London: Routledge, Taylor & Francis.

Chicago Style

Buttle, Francis, Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 3 London: Routledge, Taylor & Francis, 2015. Text.

MLA Style

Buttle, Francis, Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 3 London: Routledge, Taylor & Francis, 2015. Text.

Turabian Style

Buttle, Francis, Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 3 London: Routledge, Taylor & Francis, 2015. Print.