APA Style

Peppers, Don, Rogers, Martha. (2001). One to one, B2B : customer development strategies for the busines-to-business world . New York: Courency Books / Double day.

Chicago Style

Peppers, Don, Rogers, Martha. One to one, B2B : customer development strategies for the busines-to-business world. New York: Courency Books / Double day, 2001. Text.

MLA Style

Peppers, Don, Rogers, Martha. One to one, B2B : customer development strategies for the busines-to-business world. New York: Courency Books / Double day, 2001. Text.

Turabian Style

Peppers, Don, Rogers, Martha. One to one, B2B : customer development strategies for the busines-to-business world. New York: Courency Books / Double day, 2001. Print.