APA Style
Hoffman, K. Douglas, Bateson, John E. G.. (2017).
Services Marketing: Concepts, Strategies & Cases (5th ed).
Boston, Massachusetts:
Cengage Learning.
Chicago Style
Hoffman, K. Douglas, Bateson, John E. G..
Services Marketing: Concepts, Strategies & Cases.
5th ed
Boston, Massachusetts:
Cengage Learning,
2017.
Text.
MLA Style
Hoffman, K. Douglas, Bateson, John E. G..
Services Marketing: Concepts, Strategies & Cases.
5th ed
Boston, Massachusetts:
Cengage Learning,
2017.
Text.
Turabian Style
Hoffman, K. Douglas, Bateson, John E. G..
Services Marketing: Concepts, Strategies & Cases.
5th ed
Boston, Massachusetts:
Cengage Learning,
2017.
Print.