APA Style
Heskett, James L.. (1986).
Managing in the service economy .
Boston:
Harvard Business School Press.
Chicago Style
Heskett, James L..
Managing in the service economy.
Boston:
Harvard Business School Press,
1986.
Text.
MLA Style
Heskett, James L..
Managing in the service economy.
Boston:
Harvard Business School Press,
1986.
Text.
Turabian Style
Heskett, James L..
Managing in the service economy.
Boston:
Harvard Business School Press,
1986.
Print.