APA Style
Timm, Paul R., Jones, Christopher G.. (2005).
Technology and customer service : profitable relationship building .
Upper Saddle River:
Pearson Prentice-Hall.
Chicago Style
Timm, Paul R., Jones, Christopher G..
Technology and customer service : profitable relationship building.
Upper Saddle River:
Pearson Prentice-Hall,
2005.
Text.
MLA Style
Timm, Paul R., Jones, Christopher G..
Technology and customer service : profitable relationship building.
Upper Saddle River:
Pearson Prentice-Hall,
2005.
Text.
Turabian Style
Timm, Paul R., Jones, Christopher G..
Technology and customer service : profitable relationship building.
Upper Saddle River:
Pearson Prentice-Hall,
2005.
Print.