APA Style

Lovelock, Christhoper H., Wirtz, Jochen, Keh, Hean Tat, Lu, Xiongwen. (2005). Services marketing in Asia : managing people, technology, and strategy (2nd ed.). Upper Saddle River: Pearson Education International.

Chicago Style

Lovelock, Christhoper H., Wirtz, Jochen, Keh, Hean Tat, Lu, Xiongwen. Services marketing in Asia : managing people, technology, and strategy. 2nd ed. Upper Saddle River: Pearson Education International, 2005. Text.

MLA Style

Lovelock, Christhoper H., Wirtz, Jochen, Keh, Hean Tat, Lu, Xiongwen. Services marketing in Asia : managing people, technology, and strategy. 2nd ed. Upper Saddle River: Pearson Education International, 2005. Text.

Turabian Style

Lovelock, Christhoper H., Wirtz, Jochen, Keh, Hean Tat, Lu, Xiongwen. Services marketing in Asia : managing people, technology, and strategy. 2nd ed. Upper Saddle River: Pearson Education International, 2005. Print.