APA Style

Lestari, Budi, Marseno, Palgunadi, Sulistyono, Setiawan, Wuryanto. (1989). Quality service: a case of American Express Bank . Jakarta: IPMI.

Chicago Style

Lestari, Budi, Marseno, Palgunadi, Sulistyono, Setiawan, Wuryanto. Quality service: a case of American Express Bank. Jakarta: IPMI, 1989. Text.

MLA Style

Lestari, Budi, Marseno, Palgunadi, Sulistyono, Setiawan, Wuryanto. Quality service: a case of American Express Bank. Jakarta: IPMI, 1989. Text.

Turabian Style

Lestari, Budi, Marseno, Palgunadi, Sulistyono, Setiawan, Wuryanto. Quality service: a case of American Express Bank. Jakarta: IPMI, 1989. Print.