APA Style

Mirza, Husnul. (2009). CRM Strategy to Improve Customer Satisfaction PT United Tractors, Tbk . Jakarta: IPMI Business School.

Chicago Style

Mirza, Husnul. CRM Strategy to Improve Customer Satisfaction PT United Tractors, Tbk. Jakarta: IPMI Business School, 2009. Text.

MLA Style

Mirza, Husnul. CRM Strategy to Improve Customer Satisfaction PT United Tractors, Tbk. Jakarta: IPMI Business School, 2009. Text.

Turabian Style

Mirza, Husnul. CRM Strategy to Improve Customer Satisfaction PT United Tractors, Tbk. Jakarta: IPMI Business School, 2009. Print.