APA Style

Farsiah, Lena. (2010). Improving the Service Design Process of Issuing Bank Guarantee (BID Tender/BID Bond) . Jakarta: IPMI Business School.

Chicago Style

Farsiah, Lena. Improving the Service Design Process of Issuing Bank Guarantee (BID Tender/BID Bond). Jakarta: IPMI Business School, 2010. Text.

MLA Style

Farsiah, Lena. Improving the Service Design Process of Issuing Bank Guarantee (BID Tender/BID Bond). Jakarta: IPMI Business School, 2010. Text.

Turabian Style

Farsiah, Lena. Improving the Service Design Process of Issuing Bank Guarantee (BID Tender/BID Bond). Jakarta: IPMI Business School, 2010. Print.