APA Style

Middlebrooks, Arthur, Terrill, Craig. (2000). Market leadership strategies for service companies : creating growth, profits and customer loyalty . Illinois: NTC Contemporary Publishers.

Chicago Style

Middlebrooks, Arthur, Terrill, Craig. Market leadership strategies for service companies : creating growth, profits and customer loyalty. Illinois: NTC Contemporary Publishers, 2000. Text.

MLA Style

Middlebrooks, Arthur, Terrill, Craig. Market leadership strategies for service companies : creating growth, profits and customer loyalty. Illinois: NTC Contemporary Publishers, 2000. Text.

Turabian Style

Middlebrooks, Arthur, Terrill, Craig. Market leadership strategies for service companies : creating growth, profits and customer loyalty. Illinois: NTC Contemporary Publishers, 2000. Print.