APA Style

Mitroff, Ian I., Anagnos, Gus. (2001). Managing crises before they happen : what every executive and manager needs to know about crisis management . New York: American Management Association (Amacom).

Chicago Style

Mitroff, Ian I., Anagnos, Gus. Managing crises before they happen : what every executive and manager needs to know about crisis management. New York: American Management Association (Amacom), 2001. Text.

MLA Style

Mitroff, Ian I., Anagnos, Gus. Managing crises before they happen : what every executive and manager needs to know about crisis management. New York: American Management Association (Amacom), 2001. Text.

Turabian Style

Mitroff, Ian I., Anagnos, Gus. Managing crises before they happen : what every executive and manager needs to know about crisis management. New York: American Management Association (Amacom), 2001. Print.