APA Style
Thirafi, Farahiya, Hendriana, Evelyn. (2019).
The Effect of Service Failure Severity and Agreeableness on Switchover Intention Mediated by Consumer Forgiveness: a Study on Consumers of Bukalapak .
Jakarta:
IPMI International Business School.
Chicago Style
Thirafi, Farahiya, Hendriana, Evelyn.
The Effect of Service Failure Severity and Agreeableness on Switchover Intention Mediated by Consumer Forgiveness: a Study on Consumers of Bukalapak.
Jakarta:
IPMI International Business School,
2019.
Text.
MLA Style
Thirafi, Farahiya, Hendriana, Evelyn.
The Effect of Service Failure Severity and Agreeableness on Switchover Intention Mediated by Consumer Forgiveness: a Study on Consumers of Bukalapak.
Jakarta:
IPMI International Business School,
2019.
Text.
Turabian Style
Thirafi, Farahiya, Hendriana, Evelyn.
The Effect of Service Failure Severity and Agreeableness on Switchover Intention Mediated by Consumer Forgiveness: a Study on Consumers of Bukalapak.
Jakarta:
IPMI International Business School,
2019.
Print.