This book presents contemporary management theory, science, and practice with a global perspective. The eleventh edition of Management strives to anticipate and respond to the new demands and challenges in the nw millennium. Material covered in previous editions has been expanded to include even more international cases, topics, and recent developments in management.

The highlights of this edition include:

* throrough coverage of the international aspects of the modern corporation

* managing in Asia, North America, the New Europe, and Latin America

* global strategic management and mergers and acquisitions

* managing diversity in the international corporation

* discussions of many real-life situations

* reengineering, lean manufacturing, and total quality management

* aplication of information technology for productivity improvement

This book is for students in colleges and universities, aspiring managers, managers who want to become more effective, and other professionals to help them make organizations more effective and efficient. It is for people in all kinds of organizations, not just business firms; it is relevant to nonbusiness organizations as well, such as governments, health-care organizations, educational institutions, and other non-for-profit enterprises. The two appendixes included in this edition are especially useful in making the content of the book relevant to organizations, to help them become more competitive in the global environment.



Table of Contents:



Management: A Global Perspective Eleventh Edition

Preface

PART 1

The Basis of Global Management Theory and Practice

CHAPTER 1 Management: Science, Theory, and Practice

CHAPTER 2 Management and Society: The External Environment, Social Responsibility, and Ethics

CHAPTER 3 Global, Comparative, and Quality Management

PART 1 CLOSING The Basis of Global Management

PART 2

Planning

CHAPTER 4 Essentials of Planning and Managing by Objectives

CHAPTER 5 Strategies, Policies, and Planning Premises

CHAPTER 6 Decision Making

PART 2 CLOSING Global Planning

PART 3

Organizing

CHAPTER 7 The Nature of Organizing, Entrepreneuring, and Reengineering

CHAPTER 8 Organization Structure: Departmentation

CHAPTER 9 Line/Staff Authority, Empowerment, and Decentralization

CHAPTER 10 Effective Organizing and Organization Culture

PART 3 CLOSING Global Organizing

PART 4

Staffing

CHAPTER 11 Human Resource Management and Selection

CHAPTER 12 Performance Appraisal and Career Strategy

CHAPTER 13 Managing Change through Manager and Organization Development

PART 4 CLOSING Global Staffing

PART 5

Leading

CHAPTER 14 Human Factors and Motivation

CHAPTER 15 Leadership

CHAPTER 16 Committees, Teams, and Group Decision Making

CHAPTER 17 Communication

PART 5 CLOSING Global Leading

PART 6

Controlling

CHAPTER 18 The System and Process of Controlling

CHAPTER 19 Control Techniques and Information Technology

CHAPTER 20 Productivity, Operations Management, and Total Quality Management

PART 6 CLOSING Global Controlling and Global Challenges

APPENDIX A Summary of Major Principles or Guides for the Managerial Functions of Planning, Organizing, Staffing, Leading, and Controlling

APPENDIX B Management Excellence Survey Indexes