This book is designed to provide a strategic understanding of the supply chain enabling managers to participate in the vision and implementation of world-class supply chain networks.

This text helps students appreciate the supply chain discipline by demonstrating that SCM runs counter to many traditional practices.



Table of Contents :

Part I. The Busiling blocks of supply chain strategy

Chapter 1. Supply chain management and competitive strategy

Chapter 2. Customer fulfillment strategies

Chapter 3. Process thinking : SCM's Foundation

Chapter 4. The new idea product development process : managing the idea infrastructure

Chapter 5. The order fulfillment process : Managing the physical flow infrastructure



Part II. Designing the global supply chain

Chapter 6. Scanning and global supply chain design

Chapter 7. Supply chain mapping

Chapter 8. Strategic supply chain cost management

Chapter 9. Core competencies and outsourcing

Chapter 10. Suply chain rationalization and role shifting



Part III. Collaborating across the supply chain

Chapter 11. Relationship management

Chapter 12. Information sharing

Chapter 13. Performance measurement

Chapter 14. People management : bridge or barrier to SCM

Chapter 15. Collaborative innovation

Cases

Glossary

Index