Abstract
Business Process Management (BPM) has long been used by organizations to improve their business process to be more effective and efficient in order to gain competitive advantage. Information Technology has been long acknowledged as one of the important role for BPM. One of the famous information technology implementation is Human Resource Infomation System (HRIS) that is used to support Human Resource business process especially in administration field. PT. ON Diamond is one of the companies in Indonesia that implement HRIS to enhance their HR activity effectiveness and efficiency and currently adding new features called E-Travel Management. This research is conducted to analyze the impactof the implementa tion of E-Travel Management in enhancing the efficiency, how successful the new system produce output that met the user expectation with less cost and effort, and effectiveness, how successful the new system in solving the previous problem, of Travel Management business process in PT. Oil Diamond personnel adminis tration services. Four independent variables was used in this research which are System Quality, Ease of Use, Infomation Quality and Usefulness and one dependent vanables which is User Satis faction. The result of the research shows E-Travel Management success in making the process of travel management more effective and efficient.