The Effect of Customer Perceived Value and Customer Satisfaction Towards Customer Retention and The Moderating Role of Member's Rank :

4 1 30 The Effect of Customer Perceived Value and Customer Satisfaction Towards Customer Retention and The Moderating Role of Member's Rank : A Case Study From 4life Indonesia Basbeth, Firdaus Director Lukas, Mahonri Primary Author mixed material Jakarta Sekolah Tinggi Manajemen IPMI 2020 WhatsApp_Image_2021-01-28_at_14.12.42.jpeg.jpeg Secrets of customer relationship management : its all about how you make them feel Barnes, James G. Primary Author mixed material 0071362533 New York McGraw-Hill 2001 secrets+of+customer+relationship.jpeg Managing customers as investments : the strategic value of customers in the long run Lehmann, Donald R. Primary Author Gupta, Sunil Primary Author mixed material 0131428950 Upper Saddle River Wharton School Publishing 2005 managing+customer+as+investments--gupta.jpg Marketing strategy for Pantozol iv at the mature stage of its product life cycle Hazairin, Ahmad Primary Author Alfonso Primary Author Antonio, Ferdi Primary Author Nugraha, Indra Primary Author Villa, Sanny Primary Author Adji, Wringinmas Krishna Primary Author mixed material Jakarta IPMI Business School 2009 GFP+Cover.jpg