22 1 30 Petunjuk Implementasi Praktis Kimura, A Primary Author mixed material Jakarta Dharma Polimetal, PT 2006 Triputra+TQM.jpg quality performance breakthrough methods de Feo, Joseph A. Primary Author Barnard, William W. Primary Author mixed material 0071422277 New York McGraw-Hill 2004 juran+institute.jpg mixed material #N/A n.a s.n. %5CImages%5CMultimedia%5CVideo+Shooting.jpg mixed material #N/A Mill Valley, California Kantola Productions, LLC 1994 %5CImages%5CMultimedia%5CCornerstone.jpg Toastmasters International Primary Author mixed material #N/A Mill Valley, California Kantola Productions, LLC 1994 %5CImages%5CMultimedia%5CSupervising+for+Quality.jpg Djatmiko, Budi Primary Author Jumaedi, Heri Primary Author mixed material 9786029808230 Bandung STEMBI - Bandung Business School 2010 manajemen+mutu--jatmiko.jpg step-by-step guide for improving individual and organizational performance Cooper, Kenneth Carlton Primary Author mixed material 0814405487 New York Amacom 2000 no+image.jpg Yusuf, Mukhtariah Zakaria Primary Author mixed material Jakarta IPMI Business School 2009 GFP+Cover.jpg a case of American Express Bank Lestari, Budi Primary Author Marseno, Palgunadi Primary Author Sulistyono, Setiawan Primary Author Wuryanto Primary Author mixed material Jakarta IPMI 1989 GFP+Cover.jpg Koerniawan, Yoesoef Primary Author mixed material Jakarta IPMI 1996 GFP+Cover.jpg redefining management to achieve performance with integrity Rampersad, Hubert K. Primary Author mixed material 8181473272 New Delhi Butterworth-Heinemann 2004 total+performance+scorecard.jpg an implementation handbook Arcaro, Jerome S. Primary Author mixed material 1884015581 Delray Beach, Florida St . Lucie Press 1995 quality+in+education+an+implementation+handbook.jpg Evans, James Robert Primary Author mixed material 0324066805 Australia South-Western/Thomson Learning 2002 the+management+and+control+of+quality--evans--5th.jpg strategy and analysis Krajewski, Lee J. Primary Author Ritzman, Larry P. Primary Author mixed material 0130423564 Upper Saddle River Prentice-Hall 2002 operations+management+strategy+and+analysis--6th+ed--Krajewski.jpg Hardjosoedarmo, Soewarso Primary Author mixed material 9795333755 Yogyakarta Andi Yogyakarta 1996 bacaan+terpilih+tentang+TQM.jpg Chase, Richard B. Primary Author Aquilano, Nicholas J. Primary Author Jacobs, F. Robert Primary Author mixed material 0072323159 Boston McGraw-Hill / Irwin 2001 Operation+Management+-Chase+Aquilano.jpg Dilworth, James B. Primary Author mixed material 0071141375 New York McGraw-Hill 1996 operation+management+2nd+by+dilworth.jpg Hilton, Ronald W. Primary Author mixed material 0071157298 Boston Irwin/McGraw-Hill 1999 managerial+accounting+by+hilton.jpg quality managmenet systems - fundamentals and vocabulary International Organization for Standardization (ISO) Primary Author mixed material Geneva ISO 2000 ISO+9000.jpg quality management system - requirements International Organization for Standardization (ISO) Primary Author mixed material Geneva ISO 2000 ISO+9001.jpg quality management systems - guidelines for performance improvement International Organization for Standardization (ISO) Primary Author mixed material Geneva ISO 2000 ISO+9004.jpg Heizer, Jay Primary Author Render, Barry Primary Author mixed material 0130309842 London Prentice-Hall 2001 operations+management+--Heizer+--6th.jpg