No image available for this title

A model of customer loyalty for national health insurance in Indonesia: extending the SERVQUAL Model

| Gmd : Text

| Availability :

2023661661IPMI KalibataAvailable

Publisher :Sekolah Tinggi Manajemen IPMI , 2022

The indonesian National health insurance, known as JKN (Jaminan Kesehatan Nasional) is administered by BPJS. It is managing legal entity founded on the values of mutual aid, non-profit, openness, accountability, required membership. JKN provide cross subsidize health program for all Indonesians to have a great opportunity protect their health. Furthermore, the level of use of JKN inpatient service is decline sharply in 2021 to around 3.55%.

Series Title
-
Call Number
661
Publisher Place Jakarta Selatan
Collation
115p: ill; 30cm
Language
English
ISBN/ISSN
-
Classification
661
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Specific Info
-
Statement
Content Type
text

No other version available



Information


RECORD DETAIL


Back To PreviousXML DetailCite this