Interpersonal service quality and its influence on self-service technology adoption in dine-in restaurants
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| 2024815 | 815 | IPMI Kalibata | Available |
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The study aims to investigate the impact of interpersonal service quality on the adoption of self-service technology (SST) in dine-in restaurant to help extend the understanding of how consumers interaction with service staff could influence their intention to use STT. SSTs are becoming increasingly popular globally, yet
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815
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Indonesia
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NONE
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No other version available