The purpose of this handbook is to provide managers in all kinds of organizations with (1) clear explanations of fundamental concepts and widely practiced techniques and (2) specific advice about how to apply them successfully. The material was selected and shaped to serve managers and potential managers in both the private and public sectors, and they will find here not only why a particular principle is accepted but also how to use it effectivelly. The emphasis is primarily on business usage, but considerable attention is given to management practices in public adminstration and not-for-profit organizations.

The entries in this volume reflect the considered judgment of more than 200 qualified people. The authors have employed a professional approach on the basis of several pivotal factors elaborated upon below.