Based on experiences with more than one hundred major corporations including General Motors, general Electric, IBM, AT & T, and Ford, this book is an extensive study of what to do about poor performance and how to do it. It develops patterns, prognoses, and solutions to inform managers how to effectively cope with and improve suordinates's poor, slovenly, or otherwise unacceptable performance. the book covers the whole are of unsatisfactory performance with subject areas including the causes of unsatisfactory performance, how real unsatisfactory performance is identified, how uncertainty can be eliminated, how marginal performers can be salvaged, motivation of unsatisfactory performers, and severance of unsalvageable people. This book is important because many managers do not know what can be done when an employee's performance falls off or is not what it should be. This work is intended to help the manager when he needs to know what to do.