Understanding the Knowledgeable Organization looks at what it means to be a 'knowledgeable organization' by exploring six areas that significantly affect an organization's ability to turn knowledge resources into real value and to be operate efficiently. It underpins this approach by uniquely balancing conceptual rigour with practical illustrations so the reader is able to develop a true understanding of both the principles and practices of knowledge management. The authors use explicit links to other areas of business and management to present an holistic understanding of the subject, exploring the wide range of tools and techniques available and showing clearly the interdependencies throughout the subject area.

This book is ideal for postgraduate students and business practitioners alike, because it balances relevant theory with a wide range of practical applications, building from solid conceptual foundations of the subject to tacle the very real and difficult challenges of knowledge management head-on.



Key features:

* provides a balanced and comprehensive picture of the subject, without over simplification

* uses a wide range of illustrations and examples, allowing the reader to see the relevance of the subject and how it can make a difference in organizations

* explicitly recognizes the inherent ensions in the subject area, and suggests a way of appreciating and overcoming them

* uses navigation features that explicity show the interconnections between different aspects of the subject

* brings together and illustrates the applications of the central concepts in an extensive final case study.



About the authors;

Jane McKenzie is Director of Studies for the Flexible Evening MBA and lead tutor for Knowledge Management at Henley Management College.

Christine van Winkelen is a Management Consultant at VW Consulting and is a Member of Associate Faculty at Henley management College. She is also an Associate Lecture with the Open University Business School and an external tutor with the University of Durham Business School.