Management: The New Competitive Landscape, by Bateman and Snell, has consistently discussed and explained the traditional, functional approach to management - through planning, organizing, leading, and controlling. But the 6th edition goes a step further, in defining and highlighting with icons, four "bottom line" practices that managers and companies must deliver to their customers: Innovation, Speed, Quality, and Cost. Bateman and Snell's: Management: The New Competitive Landscape, 6e has always been about a series of "firsts": first to have a chapter on diversity, first to devote a section to the environment, and first to relate a "bricks and clicks" theme to explain the challenges of managing in a New Economy. This new edition is no exception with the expansion of such timely topics as ethics and technology.

Management: The New Competitive Landscape, 6e shows how managers must utilize the classic principles of management in combination with the practices of the "New Economy" to achieve managerial goals. By reinforcing these new business practices in context with the functional approaches, the authors deliver a unique theme amongst all principles of management texts - how to manage in ways that deliver results.



Table of Contents:

Part One: Foundations of Management

1 Managing

Appendix A: The Evolution of Management

2 The External Environment

3 Managerial Decision Making

Part Two: Planning and Strategy

4 Planning and Strategic Management

5 Ethics and Corporate Responsibility

Appendix B: The Caux Round Table Business Principles of Ethics

Appendix C: Managing in Our Natural Environment

6 International Management

7 New Ventures

Appendix D: Information for Entrepreneurs

Part Three: Organizing: Building a Dynamic Organization

8 Organization Structure

9 The Responsive Organization

10 Human Resource Management

11 Managing the Diverse Workforce

Part Four: Leading: Mobilizing People

12 Leadership

Appendix E: Classic Contingency Models of Leadership

13 Motivating for Performance

14 Managing Teams

15 Communicating

Part Five: Control and Change

16 Managerial Control

17 Managing Technology and Innovation

Appendix F: Operations Management in the New Economy

18 Managing and Creating Change