Leadership Communication is a text to guide current and potential leaders in developing the communication capabilities needed to lead organizations effectively. It brings together managerial communication and concepts of emotional intelligence to create a new model of communication skills and strategies for corporate leaders. It begins with chapters on the core communication skills of developing strategy, analyzing an audience, writing all types of business documents and correspondence, and designing and delivering effective PowerPoint presentations - all from a leadership perspective. Then, it takes students through chapters on emotional intelligence, cultural literacy, meeting management, and team leadership, before concluding with chapters on internal and external organizational communication.



Table of Contents:

Introduction: What is Leadership Communication Connecting Leadership and Communication Applying the Leadership Communication Framework Projecting a Positive Leadership Ethos Assessing Leadership Communication Skills and Developing an Improvement Plan

Section One Core Leadership Communication

Chapter 1 Developing Leadership Communication Strategy Establishing a Clear Communication Purpose Developing your Communication Strategy Analyzing your Audiences Organizing Written and Oral Communication Effectively

Chapter 2 Creating Effective Leadership Documents Selecting the Most Effective Communication Medium Creating Individual or Team Documents Organizing Document Content Coherently Conforming to Content and Formatting Expectations in Correspondence Including Expected Contents in Reports Formatting Business Documents Effectively

Chapter 3 Using Language to Achieve a Leadership Purpose Achieving a Positive Ethos through Tone and Style Communicating Concisely Using Business Language Correctly Employing Efficient and Effective Editing Techniques

Chapter 4 Developing and Delivering Leadership Presentations Planning your Presentation, Including Developing a Communication Strategy Preparing the Organization and Delivery to Achieve the Greatest Impact Presenting Effectively and with Greater Confidence Chapter 5 Using Graphics and PowerPoint for a Leadership Edge Recognizing When to Use Graphics Selecting and Designing Effective Data Charts Creating meaningful and effective text layouts Employing Fundamental Graphic Content and Design Principles Making the Most of PowerPoint as a Design and Presentation Tool

Section Two Managerial Leadership Communication

Chapter 6 Developing Emotional Intelligence and Cultural Literacy to Strengthen Leadership Communication Appreciating the Value of Emotional Intelligence Increasing Your Own Self-Awareness Improving Your Nonverbal Skills Improving Your Listening Skills Developing others and Providing Feedback Realizing the Value of Cultural Literacy Using a Cultural Framework to Understand Differences Chapter 7 Leading Productive Management Meetings Deciding When a Meeting is the Best Forum Completing Essential Planning Conducting a Productive Meeting Managing Meeting Problems and Conflict Ensuring Meetings Lead to Action

Chapter 8 Building and Leading High-Performing Teams Building an Effective Team Establishing the Necessary Team Work Processes Managing the People Side of Teams Handling Team Issues and Conflict Helping Virtual Teams Succeed



Section Three Corporate Leadership Communication

Chapter 9 Establishing Leadership through Strategic Internal Communications Establishing the Strategic Role of Employee Communication Using Visions and Missions to Strengthen Internal Communication Designing an Effective Change Communication Program

Chapter 10 Leading through Effective External Relations Developing an External Relations Strategy Building and Maintaining a Positive Corporate Image Working with the News Media Handling Crisis Communications

Appendix

A. Useful Transition Words

B. Successful Case Analysis and Discussion

C. Usage Self-Assessment and Answer Key

D. The Business of Grammar