Contents:

Part One. Introduction

Chapter 1. Introduction to management and organizations

Chapter 2. Management yesterday and today

Part Two. Defining the manager's terrain

Chapter 3. Organizational culture and environment : the constrainttts

Chapter 4. Managing in a global environment

Chapter 5. Social responsibility and managerial ethics

Part three. Planning

Chapter 6. Decision making : the essence of the manager's job

Chapter 7. Foundations of planning

Chapter 8. Strategic management

Chapter 9. Planning tools and techniques

Part Four. Organizing

Chapter 10. Organizational structure and design

Chapter 11. Communication and information technology

Chapter 12. Human resource management

Chapter 13. Managing change and innovation

Part Five. Leading

Chapter 14. Foundations of behavior

Chapter 15. Understanding groups and teams

Chapter 16. Motivating employees

Chapter 17. Leadership

Part Six. Controlling

Chapter 18. Foundations of control

Chapter 19. Operations and value cahian management

Index