This 8th ed. uses for introductory operations management course in undergraduate and MBA Programs.

Table of Contents :

Using Operations to Compete

1. Operations as a competitive weapon (with MC1)

A. decision making

2. Operations strategy

3. Project management (with MC2)



managing processes

4. process strategy

5. Process analysis (with MC 3)

B. Simulation

6. Process performance and quality (with MC4)

7. Constraint management

C. Waiting lines

8. Process Layout

9. Lean systems

MNAGING VALUE CHAINS

10. Supply chain strategy (with MC 5)