As PT Besmindotama Semesta wish to sustain their growth by developing new and promising services while working to secure their standard service offerings, the company shall meet the clients' needs in the most complete, cost effective, and efficient manner. In order to do so, PT Besmindotama Semesta seek, attract and employ individuals possessing the most advanced skills and abilities in communications, leadership, management and ethics.

PT Besmindotama Semesta has applied certain elements within recruitment and performance appraisal and yet no systematic performance measurement build into salary increment mechanism as well as limited structured retaining program for potential talents. Employee satisfaction survey has conveyed key messages that PT Besmindotama Semesta was claimed as a good place to work and they would recommend others to work at PT Besmindotama Semesta. However improvement is required in the area of reward/acknowledgement/feedback process, tools and material to perform the job, development, performance review and ownership. Therefore the Group proposes to develop human resources procedures and systems to sustain company's business growth in the future.

Besides proposal on organizational structure revamp, the Group also provides a list of workforce core competencies which define key accountabilities as 1 st priority step to align with business strategy. Next priority step is the development of annual objective and performance appraisal process and the implementation of exit and entry procedure as well as reward system which is based on pay for performance approach.

Upon considering the business size and need, then Human Resources system shall be fair, transparent, understandable, and well communicated in which always ensure performance based approach. Period review of Human Resources system is required to accommodate change of competition/industrial, macro economics, and growth of company.





Research Location : PT Besmindotama Semesta

Supervisor : Alex Iskandar Munaf, MBA

Accepted : May 24, 2008



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