Enterprise Systems includes enterprise resource planning (ERP), supply chain management (SCM), customer resource management (CRM), and other enterprise-level systems that are critical to all dynaic, globally aware companies. ERPS are important factors in the success of corporations today. With a diversified global market, technology is utilized to overcome distance, language, and culture. Today's information systems have permeated well beyond the traditional functional applications, and even the more technologically current client-server applications, to mission-focused enterprise systems.



Table of Contents :

Preface

Acknowledgements

Chapter 1. Introduction to enterprise systems for management

Chapter 2. Systems integration

Chapter 3. Enterprise systems architecture

Chapter 4. Development life cycle

Chapter 5. Implementation strategies

Chapter 6. Software and vendor selection

Chapter 7. Operations and postimplementation

Chapter 8. Program and project management

Chapter 9. Organizational change and business process reengineering

Chapter 10. Global, ethics and security management

Chapter 11. Supply chain management

Chapter 12. Customer Relationship Management

Index