Once upon a time, not so very long ago, organizations based their human resources decisions on such factors as employee longevity, brief performance reviews, or sheer expediency. Today the movie is toward measurable, competency-based HR applications - those that objectively determine job requirements and the qualifications of employees to meet them.

But while most organizations are eager to implement some form of competency modeling and reporting, many are struggling with the complex process. This one-of-a-kind book/CD-ROM package will get you on the competency-based track and keep you there. Based on field-tested practices, it shows how to construct and troubleshoot an entire competency modeling, assessment, and reporting (CMAR) system.

Detailed guidelines and comprehensive worksheets, forms, and checklists lead you step by step every phase of the competency modeling and reporting process. Whether you're working with a small design team or a global task force, you'll learn how to:

* Define key terms so as to avoid misunderstandings that can derail your efforts later on.

* Work through pivotal decisions that must be made at the start of the project, suing the design decision checklist.

* Make sure that no pertinent information is overlooked when creating position competency models. using the competency source checklist.

* Measure employee competencies accurately and reliably, using the author's proprietary skills-based asessment instrument.

* Target subsequent training and development programs to remediate competency gaps.

* Use competency assessments to coach and counsel employees toward better performance

* Build on your competency-based findings to improve recruitment, hiring, promotion, and succession throughout the organization.



To give you a launching point and ease your progress, Effective Competency Modeling & Reporting uses a working model that you can follow at each step. The accompanying CD-ROM contains reference files that you can copy and adapt for your own modeling and reporting - plus a full-function version of Competency Coach for Windows, a hands-on program created by the author.

By loading these tools onto your own desktop PC and experimenting with them, you'll discover the full power and flexibility of competency modeling. And if you're looking to develop your system on the web or company intranet, you'll find the necessary concepts and examples here as well.