PT Krakatau is company in Indonesia, which produces steel with good quality, and accepted by the international market. PT. Krakatau steel his exist name is the steel business, competition from PT. Krakatau steel from several countries such as Korea, Japans and China to compete with competitor PT. Krakatau Steel is have their own strategies in the customer's attention and trying to provide customer satisfaction and quality of goods.

Competitive in today's business world is a challenge for the company to be always competing and survive in business competition. In addition the research also helps to know how well its products and services in customer's perspective, and PT Krakatau Steel had been doing it for a year to find out the loyalty are the customer toward the product. There are any indications that current we're not happy which the product quality and tem of payment. But the customer is very satisfied with the speed of PT. KS in handling claim and complaint.



Research Location : PT Krakatau Steel



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