The Tenth Edition of Operations Management features the latest concepts and applications while preserving the core concepts that have made the text a market leader. Stevenson?s careful explanations and approachable format supports students in understanding the important operations management concepts as well as applying tools and methods. By providing detailed examples, solved problems, questions, and cases students learn by doing, and the Tenth Edition continues to offer more support for 'doing Operations' than any other.



Table of Contents:

1 Introduction to Operations Management

2 Competitiveness, Strategy, and Productivity

3 Forecasting

4 Product and Service Design

4S Supplement: Reliability

5 Strategic Capacity Planning for Products and Services

5S Supplement: Decision Theory

6 Process Selection and Facilities Layout

6S Linear Programming

7 Design of Work Systems

7S Learning Curves

8 Location Planning and Analysis

8S The Transportation Model

9 Management of Quality

10 Quality Control

10S Acceptance Sampling

11 Supply Chain Management

12 Inventory Management

13 Aggregate Planning

14 MRP and ERP

15 Lean Operations

15S Supplement: Maintenance

16 Scheduling

17 Project Management

18 Management of Waiting Lines