This bestselling principles text, students will see and experience management in action, helping them understand how the concepts they're reading about work in today's business world. The Eleveth edition contains two new chapters on diversity and change, as well as updated information and scenarios featuring REAL managers at work.



Table of Contents :

Part I : Introduction to management

1. Management and organizations

Management History Module

2. Understanding management's context : constraints and challenges

Part II : Integrative managerial issues

3. Managing in a global environment

4. Managing diversity

5. Managing social responsibility and ethics

6. Managing change and innovation

Part III : Planning

7. Managers as decision makers

8. Foundations of planning

Planning Tools and techniques module

9. Strategic management

Part IV : Organizing

10. Basic organizational design

11. Adaptive organizational design

12. Managing human resources

Managing Your Career Module

13. managing Teams

Part V : Leading

14. Understanding individual behavior

15. Managers and communication

16. Motivating employees

17. Managers as leaders

Part VI : Controlling

18. Introduction to controlling

19. Managing Operations