Disc One :

Chapter 1. Speaking in Public

The power of public speaking

Similarities between public speaking and conversation

Differences between public speaking and conversation

Developing confidence : your speech class

The Speech communication process

Public speaking in a multicultural world



Chapter 2. Ethics and public speaking

The importance of ethics

Guidelines for ethical speaking

Plagiarism

Guideliness for ethical listening



Chapter 3. Listening

Listening is important

Listening and critical thinking

Four causes of poor listeninHow to become a better listener

Suspend judgement