The world's best selling Organizational Behavior text is known for its cutting edge content, conversational writing style, the extensive use of current examples, the three-level integrative model, the point-counterpoint dialogues, the end-of-chapter pedagogy, and the comprehensive supplement package. Skill-Building Modules connect the text and the accompanying skills CD-ROM called Self-Assessment Library.



For one-semester, undergraduate/graduate-level courses in Organizational Behavior, Organizational Psychology, and Human Relations in departments of management, public administration, psychology, social work, political science, and education.



THE most comprehensive, reality-based review of organizational behavior of its kind used by over 800 colleges and universities worldwide. Organizational Behavior fully engages students with its extensive variety of questions, exercises, case applications, and skill-building modules. Its three-level model analysis the individual, the group, and the organization system prepares students to explain and predict behavior in organizations.



Table of Contents

I. INTRODUCTION.

1. What Is Organizational Behavior?



II. THE INDIVIDUAL.

2. Foundations of Individual Behavior.

3. Values, Attitudes, and Job Satisfaction.

4. Personality and Emotions.

5. Perception and Individual Decision Making.

6. Basic Motivation Concepts.

7. Motivation: From Concepts to Applications.



III. THE GROUP.

8. Foundations of Group Behavior.

9. Understanding Work Teams.

10. Communication.

11. Basic Approaches to Leadership.

12. Contemporary Issues in Leadership.

13. Power and Politics.

14. Conflict and Negotiation.



IV. THE ORGANIZATION SYSTEM.

15. Foundations of Organization Structure.

16. Work Design and Technology.

17. Human Resource Policies and Practices.

18. Organizational Culture.



V. ORGANIZATIONAL DYNAMICS.

19. Organizational Change and Stress Management.

Appendix A: The Historical Evolution of Organizational Behavior.

Appendix B: Research in Organizational Behavior.

Skill-Building Modules.

Name Index.

Organization Index.

Glindex.