This book is about the vital subject of business logistics/supply chain-an area of management that has been observed to absorb as much as 60 to 80 percent of a firm's sales dollar and that can be essentials to a firm's competitive strategy and revenue generation. This management area has been described by many names, including physical distribution, materials management, transportation management, logistics, and now supply chain management. The business activities of concern may include all or part of the following: transportation, inventory maintenance, order processing, purchasing, warehousing, materials handling, packaging, customer service standards, and production.



Contents:

Preface

Part 1. Introduction and planning

Chapter 1. Business logistics/Supply Chain - A Vital subject

Chapter 2. Logistics/Supply chain strategy and planning

Part II. Customer service Goals

Chapter 3. The Logistics/Supply Chain Product

Chapter 4. Logistics/Supply Chain Customer service

Part III. Transport strategy

Chapter 6. Transport Fundamentals

Chapter 7. Transport Decisions

Part IV. Inventory Strategy

Chapter 8. Forecasting Supply Chain Requirements

Chapter 9. Inventory Policy Decisions

Chapter 10. Purchasing and supply scheduling decisions

Chapter 11. The storage and handling system

Chapter 12. Storage and handling decisions

Part V. Location Strategy

Chapter 13. Facility location decisions

Chapter 14. The network planning process

Part VI. Organization and control

Chapter 15. Logistics/Supply Chain Organization

Chapter 16. Logistics/Supply Chain Control