Clear, concise, and practical guide to managerial communication for today's professional.

This newly revised seventh edition is more practical and useful for today's professional than ever before with expanded coverage in the following areas :

* Techniques for audience persuasion

* Electronic channels for communication and email guidelines

* Strategies for cross-cultural communication

* Writing in teams

* High skim value for writing

* Jargon and style

* Designing and using power point

* Relaxation techniques for public speakers