Basic approach for undergraduate and graduate operations management courses. Creating value through operations management.

Operations Management, 9th ed. provides students with a comprehensive framework for addressing operational process and supply chain issues. This text uses a systemized approach while focusing on issues of current interest. The latest edition of this text has been revised to integrate a supply chain orientation.



Table of Contents:

Part I. Using operations to compete

1. Competing with operations

Supplement A. Decision making

2. Project management

Part 2. Managing Process

3. Process strategy

4. Process analysis

Supplement B. Simulation

5. Quality and performance

6. Capacity planning

Supplement C. Waiting Lines

7. Constraint management

8. Lean systems

Part 3. Managing Supply Chains

9. Supply chain design

10. Supply chain integration

11. Location

12. Inventory management

Supplement D. Special inventory models

13. Forecasting

14. Operations planning and scheduling

15. Resource planning 540

Supplement E. Linear programming

Appendix 1. Normal distribution

Appendix 2. Table of random numbers