Operations Management : An Asian perspective features the very latest concepts and applications in this dynamic field, while preserving the foundations that have made the text a market leader. The book is intended as an introductory textbook, and covers both strategic issues and practical applications. Among the topics are forecasting, product and service design, capacity planning, management of quality and quality control, inventory management, scheduling, supply chain management, and project management. Examples and case studies have been adapted for the Asian context to make the text more approachable for students in Asia, Stevenson and Sum's careful explanations and easy-to-follow format supports students in understanding operations management concepts and applying tools and methods. The material in this text places and emphasis on problem solving. By providing detailed examples, solved problems, operation tours, and rich discussion questions, problems, and case assgnments, students learn by doing with this book.



Table of Contents :

Preface

1. Introduction to operations management

2. Competitiveness, strategy, and productivity

3. Forecasting

4. Product and service design

Supplement to chapter : Reliability

5. Strategic capacity planning for products and services

Supplement to chapter 5 : Decision theory

6. Process Selection and facility Layout

Supplement to Chapter 6 : Liniear Programming

7. Design of Work Systems

Supplement to Chapter 7 : Learning Curves

8. Location planning and analysis

Supplement to chapter 8 : The transportation model

9. Management of Quality

10. Quality Control

Supplement to chapter 10 : Acceptance Sampling

11. Supply chain management

12. Inventory management

13. Aggregate planning

14. MRP and ERP

15. JIT and Lean Operations

Supplement to chapter 15 : Maintenance

16. Scheduling

17. Project Management

Appedix

Index.