For undergraduate and graduate management information systems courses. Laudon and Laudon continue to define the MIS course with their latest comprehensive text. Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision making in an exciting and interactive manner.

The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and interactive Session cases.



Table of Contents :

Part 1 : Organizations, management, and the Networked enterprise

1. Information systems in global business today

2. Global e-business and collaboration

3. Information systems, organizations, and strategy

4. Ethical and social issues in information systems

Part 2. Information technology infrastructure

5. IT infrastructure and emerging technologies

6. Foundations of business intellegence : databases and information management

7. Telecommunications, the internet, and wireless technology

8. Securing information systems

Part 3. Key system applications for the digital age

9. Achieving operational excellence and customer intimacy : enterprise applications

10. E-commerce : digital markets, digital goods

11. Managing knowledge

12. Enhancing decision making

Part 4. Building and managing systems

13. BUilding information systems

14. Managing projects

15. Managing global systems