Hiring an all-star workforce and keeping it in place is a challenge for any organization. Packed with ahnds-on tips and tools, Hiring and Keeping the Best People offers managers comprehensive advice for hiwing more effectively and increasing retention. Contents include:

* A five-step process for effective hiring, from determining job requirements to interviewing candidates and making an offer.

* Avoiding employee, burnout, and calculating turnover.

* Keeping exceptional performers on the job

* Managing workplace factors that affct hiring and retention.