Summary



Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers:



? A scientifically validated instrument for measuring their personal CQ score



? Customized strat (...read more)



Excerpt



CHAPTER 1: CQ FOR YOU



Your success in today?s globalized world requires an ability to



adapt to a variety of cultural situations. Conventional wisdom has



been telling us this for decades. But only in recent years have aca-



demics discovered a proven way to quantify and develop this ability.



It?s called cultural intelligence, or CQ, and it?s defined as the



capability to function effectively in a variety of cultural contexts.



All kinds of people are discovering the possibilities that CQ opens



up for them. But improving your cultural intelligence does require



some commitment and in (...read more)



Author Notes



DAVID LIVERMORE, PH.D., is president and partner at the Cultural Intelligence Center and a visiting research fellow at Nanyang Technological University in Singapore. He has done consulting and training with leaders in 100 countries and is the author of Leading with Cultural Intelligence (978-0-8144-1487-3).