In this video, you'll follow two story lines. One involves a small business, taking steps to formalize a review process for the first time. The other presents a large corporation attempting to energize an existing system. Watch as tw very different managers prepare for challenging review meetings - and see them apply skills that defuse tension and achieve the desired result.

This video shows that effective reviews can increase productivity, resolve problems, and improve work satisfaction -- both for employees and their manager.

Learn:

- Steps you should be taking in your in your apprisal

- The advantages of sticking to a regular schedule

- The importance of fairness and consistency

- The nuts and bolts of formats and record-keeping

- Methods of motivating the top producers

- How to deal with under-performers

- Skill for the face-to-face review meeting

- the value of employee feedback.



Toasmaster International Human Resource Series.

With Study Guide