Text Book

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  Secrets of customer relationship management : its all about how you make them feel

  Author : Barnes, James G.

  Pubsliher : McGraw-Hill

  Publish Year: 2001

  GMD : Text

  Call Number : HF5415.5 .B3683 2001

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  How to write a.com business plan : the internet entrepreneur`s guide to everything you need know about business plans and financing options

  Author : Eglash, Joanne

  Pubsliher : McGraw-Hill

  Publish Year: 2001

  GMD : Text

  Call Number : HF5548.32 .E33 2001

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  Economics : private and public choice

  Author : Gwartney, James D.

  Pubsliher : The Dryden Press

  Publish Year: 2000

  GMD : Text

  Call Number : HB171.5 .G827 2000

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  Operations management

  Author : Heizer, Jay

  Pubsliher : Prentice-Hall

  Publish Year: 2001

  GMD : Text

  Call Number : TS155 .H373 2001

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  Operations management : strategy and analysis

  Author : Krajewski, Lee J.

  Pubsliher : Addison-Wesley Publishing Company

  Publish Year: 1999

  GMD : Text

  Call Number : TS155 .K788 1998