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Publishing date : 2019-09-23 13:59:56

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Jurnal Manajemen Usahawan Indonesia Vol 41 No. 1

Nggao, Fredy S

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Contemporary marketing : audio chapter reviews

Boone, Louis E. - Kurtz, David L. - Peters, Stephen M.

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The CRM handbook : a business guide to customer relationship management

Dyche, Jill

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The E-marketplace : strategies for success in B2B e-commerce

Raisch, Warren D.

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Secrets of customer relationship management : its all about how you make them feel

Barnes, James G.

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All-to-one : the winning model for marketing in the post-internet economy

Luengo-Jones, Steve

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Harvard Business Review on Customer Relationship Management

Berry, Leonard L. - Chase, Richard B. - Dasu, Sriram - Dobscha, Susan - Fournier, Susan - Hill, Sam - Katzenbach, Jon R. - Lederer, Chris - Mick, David Glen - Prahalad, C.K. - Ramaswamy, Venkatram - Santamaria, Jason A. - Sawhney, Mohanbir - Seybold, Patricia B.

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Unbreakable Segment of BCA Customers: Focus on Customer Segments Relationship

Erivan, Riza - Kusmiri, Nana - Leksono, Wirawan - Liestyo, Stephen - Pranawa, Agus - Tertiana, Irvanos

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Consumer acceptance towards Neutra Air: a new concept of airfreshener

Bisma, Aria - Budianto, Adi - Carnadie, Hans W. - Maulana, Cahya - Winata, Maria

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Marketing management

Winer, Russell S.

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Enterprise systems for management

Motiwalla, Luvai F. - Thompson, Jeff

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CRM Strategy to Improve Customer Satisfaction PT United Tractors, Tbk

Mirza, Husnul

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Total relationship marketing : marketing management, relationship strategy, CRM, and a new dominant logic for the value-creating network economy

Gummesson, Evert

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Southern Packaging

Badaracco, Joseph L.

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